As a premier Caterpillar dealer, Wyoming Machinery Company is dedicated to providing parts and service around the state. The company also sells and services other allied products built by manufacturers that complement the Caterpillar line. Wyoming Machinery Company aims to “serve our customers so well they will want to do business with us.”
The company was originally established in Casper in 1969 and opened a Cheyenne facility in 1972. To better answer the needs of mining and mineral customers the company opened a Gillette location in 1978 and expanded it in 2009. In addition to the main service facilities, Wyoming Machinery has resident field service technicians located throughout Wyoming.
To enhance customer service, Wyoming Machinery Company has committed to embedding 6-SIGMA methodology into its corporate culture. The 6-SIGMA methodology enables a business culture where staff is constantly and systematically evaluating and improving the company’s products and services. This will allow Wyoming Machinery to grow its competitive advantage by increasing customer satisfaction, reducing defects and decreasing cycle time. It allows staff to work smarter, not harder.
The company is the product of the efforts of many fine people who were anxious to accept responsibility, face challenges, and take advantage of opportunities. Its objective is to provide an environment where good people can grow and prosper not only financially but in job fulfillment as well.
Wyoming Machinery Company takes pride in its commitment to supporting customers, employees, and the communities in which it works. Its devotion to taking care of employees and customers results in experienced employees working with dedicated customers. Among its accomplishments are:
- In 2014, Wyoming Machinery Company was recognized by Caterpillar as number one in Dealer Excellence, a measurement used to identify its top performing dealerships.
- The company has long been recognized by Caterpillar as a five-star contamination control dealership, which ensures all work is being performed free of any potentially harmful contaminants.
- The company’s support of the local United Way in each of its locations, through employee donations and a company match, has continually placed Wyoming Machinery Company as one of the top givers in its communities.
- Wyoming Machinery Company combines with the Caterpillar Dealer Excellence Fund to provide support for career development and training of specialized technicians by contributing to technical programs across Wyoming.
- In 2014, the company was awarded the State of Wyoming’s safety award for large industry, recognizing its dedication to providing a safe work environment.
- The average tenure for service technicians, including shop, field, and warehouse technicians, is more than 12 years.
Gillette ♦ 5505 Mohan Road, Gillette, WY 82718 ♦ Tel: (307) 686-1500 ♦ Fax: (307) 686-3961
Gillette Mining ♦ 6500 Swanson Road, Gillette, WY 82718 ♦ Tel: (307) 686-2812 ♦ Fax: (307) 686-2830
